A well-established sales and service culture supplemented by effective training for member service representatives is a good start. But to help your MSRs offer the right products to the right members, your credit union needs the right systems. And that’s where Just4You comes in.
Recently, a team of Filene i3 innovators connected with students from the University of Michigan to expand on their MyDime concept.
We're welcoming three new credit union CEOs to Filene Research Institute's administrative board of directors this year.
In just under two months, 70 handpicked companies will take the stage at FinovateSpring 2014. Filene Research Institute will be there to soak in the interesting ideas, consider credit union applications, and pick out the ones worth your consideration.
Filene Research Institute is teaming up with Credit Union Central of Canada to host a one-day workshop on April 14 in Montreal, Canada to look at what financial institutions need to track to make channel delivery decisions.
I’m happy to announce the promotion of Tansley Stearns to chief impact officer. In this role, Tansley will help credit unions, credit union leagues, and credit union service organizations across North America apply Filene Research Institute’s research and innovation findings.