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Filene: The Blog

Filene @ Oxford: 3 Ideas

Filene @ Oxford: 3 Ideas

When you're walking on the same cobblestones that Adam Smith once trod, you have to be careful about calling something an "insight." But among the mortals last week I gained three insights from three smart people at Oxford.

Rethinking Financial Services with Human-Centered Design

Rethinking Financial Services with Human-Centered Design

Design thinking is seeping into the financial services industry with banks and credit unions using it to address consumer needs around savings, credit, payments, and more. Filene Research Institute will host a one-day colloquium on March 26 at Brazos Hall in Austin, Texas to help financial leaders inject design thinking into their own organizations.

Co-op Management Education

Our friends over at St. Mary's University in Nova Scotia, Canada are busy building their co-op management program. Because the program is geared towards helping credit union and cooperative professionals develop management skills, we thought we’d give our Filene community a little heads up.

Finovate Europe: 3 Ideas on Day 2

Finovate Europe: 3 Ideas on Day 2

Day 2 at Finovate Europe, with lots of attention on mobile, personal financial management, and fancy wealth management apps. I'm cutting most of that out to show the three I think were most noteworthy for credit unions.

Finovate Europe: 3 Ideas on Day 1

Finovate Europe: 3 Ideas on Day 1

Finovate is composed of 100% interesting ideas, half of which don't apply to credit unions, and a quarter of which do but aren't really good. That last quarter is where the magic resides. Today I saw three concepts credit unions could use for a genuine improvement on behalf of members. These three may or may not win Finovate's coveted best in show award, but they're the ones worth your consideration.

Happy 25th, Filene Research Institute!

We're celebrating the big 2-5 here at Filene Research Institute this year. This organization is the realization of an idea held by many credit union people for a long time. And, it's only fitting that we kick off our silver anniversary at our annual Chairman’s Breakfast at the Credit Union National Association’s 2014 Governmental Affairs Conference.