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Filene: The Blog

Rethinking Branches: Summit Credit Union’s Inspiration Branch

Rethinking Branches: Summit Credit Union’s Inspiration Branch

Last night, I had the pleasure of attending the launch party for Summit Credit Union’s Inspiration Branch. This was no ordinary branch. When Tansley and I walked in, she noted, wide-eyed, “this is like Disney World!” If you have ever been to Epcot’s World Showcase, you would understand her comparison....

Marketers: Filene Presents Your Superhero Moment!

Marketers: Filene Presents Your Superhero Moment!

When was the last time you signed off on the printing of a gorgeous set of glossy new brochures only to be told two weeks later that the terms and conditions were changing and that all the money and effort was wasted as the brochures had to be reprinted?

If this sounds like a memory you’ve worked hard to repress, today is your day of reckoning. You are about to be the hero at the table offering to save the credit union money, avoid costly reprints and increase your organization’s sales effectiveness.

Go Bank is Credit Union Like

This new competitor was brought to my attention the other day. GoBank brings up some interesting ideas about the future of retail banking. We shall see if they can truly execute on their many promises. A few takeaway for credit unions:

Filene Fellow Eldar Shafir Highlighted

Filene Fellow Eldar Shafir Highlighted

Filene Research Fellow Eldar Shafir was highlighted in an Op-Ed column in today's New York Times by David Brooks. Shafir recently edited a comprehensive book on the intersection of public policy and behavioral studies. Connections to the credit union system include

  1. It's really cool that we get to work with Professor Shafir.
  2. Filene recently released a research study on one aspect of Shafir's work: the intersection of health and finances.
  3. Our big.bright.minds gathering will be held at Princeton and hosted by Professor Shafir this Fall ... it is invite only but we will report on the findings. 

Image courtsey of TEDxMidAtlantic 

Meyer Lectures at Harvard Business School

Meyer Lectures at Harvard Business School

When Harvard Business School professor Robert Pozen and researcher Grace Hou were writing a case study to outline the pros and cons credit union regulatory treatment, they called Filene.