The credit union movement is full of good people – energetic leaders, bright idea generators, passionate advocates. But as Mark Meyer has said, we need not look only internally, but also outside the credit union “cul-de-sac” in order to encourage new growth.
Brain food in the morning and field goals in the evening.
Thank you for joining us at the 2012 big.bright.minds meeting in Ann Arbor. Having Filene’s talent together, even if just for 48 hours, is worth the time … and then some. Below is the unfairly abridged version of the proceedings. If any of the i3 ideas, research proposals, or product innovations piqued your interest, we want to know about it.
In 1936 Edward Filene made a prescient speech to a group of sales executives in New York City. In celebration of the principles of cooperative business and the imperative that credit unions not just serve but provide value to people, we couldn’t have said it better. The industries have changed, and the people in this room have faded away, but Edward Filene’s ideas are as relevant today than they were 76 years ago. We at the Filene Research Institute wish you the best on International Credit Union Day.
The Filene Research Institute conducted the first independent review of the SaveUp program (www.saveup.com), an online tool that uses game thinking to engage consumers and reward positive financial behaviors. SaveUp is positioned in the market as an innovation in member rewards and relationship development. Fourteen credit unions offered SaveUp to their fields of membership on a pilot basis from March 1st to August 31st 2012.
Denise Gabel, our friend, has been named Chief Operating Officer of the Northwest Credit Union Association (NWCUA). She will report directly to Troy Stang, the Association’s president and CEO. The appointment is effective November 5, 2012.
Desjardins Group, Canada’s largest cooperative financial institution and one of the top 10 in the world, joins the Filene Research Institute as a Gold Benefactor to help examine consumer and policy issues impacting cooperatively held organizations, their owners, and consumers.
RESEARCH OBJECTIVE This research will measure and describe how knowledge management interacts with human capital, and how both influence business performance in Canadian and U.S. credit unions. The study uses both financial and human resource lenses to help participating credit unions benchmark themselves against other credit unions and identify areas...