interplay

Problem:

Employees that aren't engaged are negatively impacting the credit union's mission.

Solution:

Uses principles that inspire people to play games to increase employee engagement, develop skills, and improve productivity and performance.

Test Results: 

Tested with a group of member service representatives. InterPlay led to a 9% higher average cross-sales ratio.

 

Michael Salerno
Michael Salerno
Manager, e-Services
America First Federal Credit Union
Jason Werts
Jason Werts
Vice President, Member Services