Research & Incubation Internship

The Intern will work with the Research and Incubation teams, supporting research and pilot initiatives that explore solutions to pressing challenges facing credit unions and their communities.

Interested in this position?

Download the full job description here

Job Purpose

Note: The position is open to those within commuting distance of our Madison, WI, office or those in any location (fully remote).

This intern opportunity will work closely with the Incubator and Custom Research Team to support the execution of innovation pilots and consulting projects with credit unions in Filene’s membership and research. Specifically the intern will be responsible for conducting research, developing reports and deliverables, supporting relationship management activities, and managing team administrative duties. The Intern’s time will be divided across a range of projects and require effective time management and organizational skills to guide a fast-paced research output. In addition, the Intern is expected to work collaboratively with the Research and Incubation teams and other partners as well as independently.

The Research and Incubation Intern will:

  • Function as project manager and executor with responsibility for supporting research and incubation outputs across a number of content areas including consumer financial well-being, credit union growth strategies, and emerging technologies.
  • Work with the research and incubation teams to conduct supporting research and developing compelling research outputs and ancillary products (slide decks, workshop guides, etc.).
  • Learn about consumer and cooperative finance, practice the basics of research in financial services, and build portfolio-worthy projects.
  • Assist with a variety of other projects and tasks that help Filene advance credit unions’ understanding of consumer finance.
  • Effectively maintain data and physical and electronic storage for applicable materials (research outputs, files, product samples, project folders, etc.).
  • Own select team administrative duties to help maintain organization and project management (e.g., note-taking, agenda management).

The statements above are not intended to be all-inclusive and other duties will be assigned as needed.

Job Requirements

The Research and Incubation Intern must be a current and active university student: Junior, Senior, or Graduate-level. The Intern must also demonstrate:

  • The ability to learn and embody Filene’s vision and mission and the values of cooperative finance.
  • Self-motivation and autonomy as well as collaboration.
  • The ability to prioritize work assignments and multi-task in a fast-paced, start-up environment.
  • The ability to work effectively with the Filene team, credit unions, and consumer finance partners.
  • Strong interpersonal and written and oral communication skills, including the ability to summarize ideas clearly and write strong copy.
  • Quantitative and qualitative data analysis skills. Data analytics skills a plus.
  • Process and project management skills along with the ability to identify and execute improvements as needed.
  • Attention to detail and excellent organizational skills.
  • Ability to manage workload to aggressive deadlines.
  • Ability to be flexible in duties.
  • Ability to work with Mac technology and Microsoft Office.

Basic knowledge of financial services and/or project management and prior experience with quantitative and/or qualitative market-facing research are helpful.


For more information, contact:
Dan Hoover


Please apply via this link and be sure to upload the following within the application system:

  • Cover letter to include:
    Desired start date

    Number of hours available during summer 2021

    Number of hours available through the 2021-2022 academic school year

    If required, are you able to work in the Madison, WI, office during the 2021 – 2022 academic school year?
  • Current resume

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EEO Policy Statement

The Filene Research Institute (Filene) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Filene complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Filene expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Filene employees to perform their expected job duties is absolutely not tolerated.