Filene is here to help credit unions support members and build business resiliency during the COVID-19 crisis. As a think tank, when we find ourselves immersed in a time of uncertainty, we think clearly about what we know, what our data shows and what’s revealed in the patterns that can point us toward answers...
Changing lives through innovation, truth and cooperation.
Digital Transformation in the Age of COVID-19
We have been researching the implications for credit unions of emerging technologies that use artificial intelligence techniques to support “natural” conversations, though text, and/or voice.
The New Credit Union Experience Research Event Recap
The focus of credit union’s work will always be about understanding the needs of members now, while taking actions to...
Consumer Engagement Toolkit
Originating from the Pathways to Financial Well-being research, this toolkit is a collection of tools for financial institution staff to use directly with consumers to empower them to pursue a pathway to financial well-being.
Webinar / 11:00am - 12:00pm
Jun 03 2020
Building a More Aggressive Strategy in an Uncertain World
REGISTER Join Callahan & Associates President & CEO, Jon Jeffreys and Filene Research Institute's George Hofheimer, EVP, Chief Research and...
Research Event / Virtual Event
Jun 16 2020
The Art + Science of Organization
Research Event | Operations & Talent REGISTER Filene brings our second virtual event of the year, Art + Science of...
Incubation / Virtual Event
Aug 18 2020
Exploring New and Novel Ideas
Incubator Event Filene brings our research to life through our Incubator events. Filene will showcase and highlight work coming out...
Research Event / Virtual Event
Sep 15 2020
Beyond Diversity: The Value and Impact of DEI for Credit Unions
Research Event | Diversity, Equity + Inclusion REGISTER Filene invites you to the FIRST research event from the Center of...
Member Engagement Event / Dallas, TX
Oct 27 2020
Filene's signature event – big.bright.minds. – is the culmination of all the best Filene has to offer and brings together...
Thoughts from Us
In the Basement with Filene
Welcome to the first edition of In the Basement with Filene! Each week, Filene's George Hofheimer will bring you an icon, a relevant statistic and provide an opportunity for credit unions to respond to that statistic. See more updates from George in the Weekly Updates tab on our Resource Hub.
Apr 22 2020
Managing Misinformation in the Midst of a Pandemic
Hear from Bill Maurer and Dr. Joan Donovan about what credit unions can do to combat the spread of disinformation and misinformation, and sustain the level of trust they’ve built with their communities and their members.
Feb 20 2020
Introducing New DEI Center Fellow Dr. Quinetta Roberson
Hear directly from Quinetta in this episode about the work she will be doing, why she feels this research is so groundbreaking and how she came to find her passion for being a researcher and teacher.
Most Popular Reports
Pathways to Financial Well-being
The Credit Union of the Twenty-First Century
The Needs-Adaptive Member Journey
The Case for Workplace Financial Well-being: The View from Credit Unions
For the Long Run: Leveraging Reflexive Opportunities
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union