Thoughts from Us

Consumer Decision Making Insights
Consumer Decision Making Insights

Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.

Latest Podcasts

May 13 2021
Introducing Dr. Mai Nguyen, Community Social Impact Fellow

Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.

May 27 2021
Introducing Dr. Jeffrey Robinson, Innovation and Incubation Fellow

Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.

Lines
Podcasts
Diamonds
Quote
Filene is a proven thought leader in the Credit Union Movement. Its body of work and integrity makes Filene indispensable for credit unions.
Filene Member
Endquote
Quote
Filene is on the forefront of pertinent research regarding future trends and technological advances that will affect the operations and strategic initiatives of credit unions. It is an invaluable resource.
Filene Member
Endquote
Quote
Express has benefitted from Filene's research and innovative financial services to fulfill our CDFI mission. With Filene resources we know Express can continue providing our members and community with best in class solutions to their real world challenges.
Express Credit Union
Filene Member
Endquote
Quote
It's been my experience that Filene addresses topics we all think about, or are at least aware of, but don't necessarily have the time or resources to study ourselves. The 'outside the box' thinking, and post-study information provided by Filene, promotes thought and discussion about how we can apply a subject to our own membership.
Filene Member
Endquote

Become a Member

Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.

Learn About Membership