Changing lives through innovation, truth and cooperation.
Turn thoughts into action across your organization with relevant insights from Filene’s work on service excellence.
Dr. Campbell's insights from his work around member experience and service excellence.
Filene's signature event is returning bigger and brighter in 2021! Join us in October for an extended big.bright.minds. focused on what is most important to you and your members.
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REGISTER Global NewsWire expected spending on analytics in 2019 to exceed $180 billion, with McKinsey estimating the creation of $9.5–$15.4 trillion in economic value...
REGISTER CEOs, CHROs, Chief Diversity Officers, and other leaders at credit unions and system partners throughout the U.S. were invited...
REGISTER The experiences of the last 16 months–a global pandemic, social unrest, and an economic downturn to name a few–represent a...
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.
Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
Why should a person open an account or apply for a loan with a credit union? Google “why choose a...
Review the webinar materials from "The Proof is in Them Staying," hosted on September 16, 2021.
Filene mourns the passing of Ralph Swoboda, vice president & treasurer of Filene’s first Administrative Board of Directors.
