Report
FinTech Catalyst Incubator: Spartacus
In this report we analyze the desirability and feasibility of Spartacus and if it can help consumers protect their privacy and prevent identity theft.
Changing lives through innovation, truth and cooperation.
The Latest
Ep. 69: Turn Failure into Opportunity
Hear from Erin Coleman, Filene’s Senior Director of Advisory Services, about how your organization can turn failure into opportunity.
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Blog Post
Interview with Filene Fellow Quinetta Roberson
We had a chance to speak with Filene Fellow Quinetta Roberson on the Filene Fill-In to talk about the work she’s embarking on with us over the next five years.
Report
/ Business Strategy
Member Experience and Service Excellence, Part 3
There is no one-size-fits-all approach to improving member experience. This report shares conversations with credit union leaders on their efforts...
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Upcoming Events
Webinar
/
11:00am -
12:00pm
Aug
06
2020
Navigating the Intersection of Financial Services and Emerging Technology
REGISTER In 2020, digital channels have become the preferred way to interact with financial organizations—73% of U.S. adults report being...
Incubation
/ Virtual Event /
10:00am -
3:30pm
Aug
18
2020
Exploring New and Novel Ideas
REGISTER There are many things that will be forever changed about the financial services industry as a result of the...
Research Event
/ Virtual Event
Sep
15
- 16
2020
Beyond Diversity: The Value and Impact of DEI for Credit Unions
Research Event | Diversity, Equity + Inclusion REGISTER Filene invites you to the FIRST research event from the Center of...
Member Engagement Event
/ Dallas, TX
Oct
27
- 28
2020
big.bright.minds. 2020
Filene's signature event – big.bright.minds. – is the culmination of all the best Filene has to offer and brings together...
Member Engagement Event
/ Virtual /
2:00pm -
3:30pm
Oct
27
2020
Annual Member Meeting
REGISTER Join us at our Annual Member Meeting on Tuesday, October 27, from 2:00 - 3:30PM CST to hear from Filene’s...
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Thoughts from Us
In the Basement with Filene
Welcome to the first edition of In the Basement with Filene! Each week, Filene's George Hofheimer will bring you an icon, a relevant statistic and provide an opportunity for credit unions to respond to that statistic. See more updates from George in the Weekly Updates tab on our Resource Hub.
Latest Podcasts
Jul 30 2020
How Innovation Turns Failure into Opportunity, with Erin Coleman
This episode brings you insights from Erin Coleman, Filene’s Senior Director of Advisory Services, about how your organization can grab hold of the failures you see happening all around us, and apply a mindset of innovation to turn those into the opportunities.
Jul 01 2020
Introducing Filene’s Newest Research Fellow Dr. Lisa Servon
Hear from Filene's newest Fellow for the Center of Excellence for Consumer Financial Lives in Transition, which will study the changing financial lives and livelihoods of consumers, new forms of economic struggle and financial fragility, and how these changes impact the North American credit union system.
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For the Long Run: Leveraging Reflexive Opportunities
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
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Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
What's Happening at Filene
Jul 28 2020
Data Analytics and Future of Financial Services Next Focus Area in Filene’s Research Agenda
Filene's Research agenda will include a deeper study on data privacy and security to maximize credit union value and reduce consumer fears starting September 1, 2020.
Jul 09 2020
Webinar: Credit Unions and Coronavirus: Impacts and Implications of the Crisis
Review the webinar materials from Credit Unions and Coronavirus: Impacts and Implications of the Crisis, hosted on July 9, 2020.
Jun 23 2020
Statement of Commitment & Solidarity with the African American and Black Community
Filene signed the CU DEI Collective's Pledge of Commitment and Solidarity. Will you?
