Report
/ DEI
Road Map to Activating Diversity, Equity and Inclusion
There is no one-size-fits-all DEI solution and your next steps will depend on the circumstances at your individual credit union...
Changing lives through innovation, truth and cooperation.
The Latest
Blog Post
Maximizers of Impact
We have seen more than our fair share of economic and social challenges over the past year, and with each...
Podcast
Introducing Filene's Research Center Fellow, Dr. Mai Nguyen
Tune in to Filene Fellow Dr. Mai Nguyen’s first podcast with the Filene Fill-In prior to her keynote and breakout session at Amplifying Impact on June 22-23.
Report
/ Talent
Trauma-Informed Services for Credit Union Employees, Part 1
Beyond the physiological effects of the COVID-19 pandemic, credit union leaders also need to address the mental health impact of COVID-19 on their staff.
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Upcoming Events
Crash Event
/ Virtual
Jun
22
- 24
2021
CRASH: Amplifying Impact: Connecting Credit Unions and Communities
REGISTER Together with Filene Research Institute, this special research event brings together Filene's Centers of Excellence for Diversity, Equity, and...
Research Event
/ Naples, FL
Aug
09
- 10
2021
Cultivating Innovation and Humanizing Technology
REGISTER NOWLearn More The future of financial services is digital. What members expect from their credit union changed in the same...
Crash Event
/ Naples, FL
Aug
10
- 13
2021
CRASH: DCUC's 2021 Annual Conference
REGISTER As a Crasher, you will be attending all of the amazing sessions DCUC has curated and planned. You will...
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Thoughts from Us
Consumer Decision Making Insights
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Latest Podcasts
May 13 2021
Introducing Dr. Mai Nguyen, Community Social Impact Fellow
Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.
May 27 2021
Introducing Dr. Jeffrey Robinson, Innovation and Incubation Fellow
Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.
Most Popular Reports
1
DATA Analytics
Data Analytics and the Future of Financial Services: Approaches, Insights, and Future Directions
2
Technology
Reimagining the ATM
3
Innovation and Incubation
Auto Loans and Credit Unions
4
Lives in Transition
Who Uses Credit Unions? Fifth Edition
5
Talent
Employee Attraction and Retention in the Shadow of COVID-19
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
Become a Member
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
What's Happening at Filene
Jun 18 2021
Maximizers of Impact
We have seen more than our fair share of economic and social challenges over the past year, and with each...
Jun 17 2021
Webinar: Top Insights from a Crash Course in Filene's Centers of Excellence
Review the webinar materials from "Top Insights from a Crash Course in Filene's Centers of Excellence," hosted on June 17, 2021.
Jun 10 2021
Pride Month: Centering LGBTQ+ Experiences
June is Pride Month, when we commemorate and celebrate the Stonewall Uprising of 1969, which provided an important first step...
