Announced this morning at the CUNA Governmental Affairs Conference in Washington D.C., Filene Research Institute launches the Center of Excellence for Consumer Financial Lives in Transition and welcomes Dr. Lisa Servon as its new research fellow.
Changing lives through innovation, truth and cooperation.
Filene Launches Center of Excellence to Explore Consumers’ Changing Financial Lives
Report / Community Impact
Pathways to Financial Well-being
Qualitative Research Findings from the Reaching Minority Households Incubator Filene tracked the outcomes of three lending programs through the lives...
Report / Lives in Transition
Consumer Financial Lives in Transition Overview
Led by Filene Fellow Lisa Servon of the University of Pennsylvania, the Center of Excellence for Consumer Financial Lives in...
Ep. 65: Introducing Dr. Quinetta Roberson
On January 13, 2020, Filene launched our new Center of Excellence for DEI, and now we want to introduce you to Filene Fellow by Dr. Quinetta Roberson of Villanova University in our latest podcast.Listen now
Webinar / 11:00am - 12:00am
Mar 26 2020
Doing Research Differently: A Look into Filene's Incubator
REGISTER Filene brings our research to life through our Incubator. Through our incubation program we help accelerate innovation within credit...
Research Event / Boston, MA / 8:30am - Wednesday, April 29, 2020 at 12:00pm
Apr 28 2020
The New Credit Union Experience
Research Event | Business Strategy REGISTER Filene brings our research from the Center of Excellence for Business Strategy to you one final...
Research Event / Denver, CO
Jun 16 2020
The Art + Science of Organization
Research Event | Operations & Talent REGISTER Filene brings our research centers for Operations and Talent together for their final event to...
Incubation / Chicago, IL
Aug 18 2020
Exploring New and Novel Ideas
Incubator Event Filene brings our research to life through our Incubator events. Filene will showcase and highlight work coming out...
Research Event / Philadelphia, PA
Sep 15 2020
Beyond Diversity: The Value and Impact of DEI for Credit Union
Research Event | Diversity, Equity + Inclusion REGISTER Filene invites you to the FIRST research event from the Center of...
Thoughts from Us
Ideas Moving Your Credit Union Forward
George and Taylor breakdown how Filene turns our research into ideas and ultimately how those ideas are shared with the innovators at your credit union.
Feb 20 2020
Introducing New DEI Center Fellow Dr. Quinetta Roberson
Hear directly from Quinetta in this episode about the work she will be doing, why she feels this research is so groundbreaking and how she came to find her passion for being a researcher and teacher.
Feb 17 2020
Speaking of Change 2020 - LIVE
Hear from Filene’s Chief Research and Development Officer, George Hofheimer about how to deliver the best member experience.
Most Popular Reports
The Needs-Adaptive Member Journey
For the Long Run: Leveraging Reflexive Opportunities
Member Experience and Service Excellence, Part 2: Do Strategies Focused on Member Experience Impact Credit Union Performance?
The Stakeholder-Empowering Philanthropy of Edward Filene
Fairness and Accountability for Algorithms in Financial Services
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union