Changing lives through innovation, truth and cooperation.
We have been researching the implications for credit unions of emerging technologies that use artificial intelligence techniques to support “natural” conversations, though text, and/or voice.
The focus of credit union’s work will always be about understanding the needs of members now, while taking actions to...
Originating from the Pathways to Financial Well-being research, this toolkit is a collection of tools for financial institution staff to use directly with consumers to empower them to pursue a pathway to financial well-being.
REGISTER Join Callahan & Associates President & CEO, Jon Jeffreys and Filene Research Institute's George Hofheimer, EVP, Chief Research and...
Research Event | Operations & Talent REGISTER Filene brings our second virtual event of the year, Art + Science of...
Incubator Event Filene brings our research to life through our Incubator events. Filene will showcase and highlight work coming out...
Research Event | Diversity, Equity + Inclusion REGISTER Filene invites you to the FIRST research event from the Center of...
Welcome to the first edition of In the Basement with Filene! Each week, Filene's George Hofheimer will bring you an icon, a relevant statistic and provide an opportunity for credit unions to respond to that statistic. See more updates from George in the Weekly Updates tab on our Resource Hub.
Hear from Bill Maurer and Dr. Joan Donovan about what credit unions can do to combat the spread of disinformation and misinformation, and sustain the level of trust they’ve built with their communities and their members.
Hear directly from Quinetta in this episode about the work she will be doing, why she feels this research is so groundbreaking and how she came to find her passion for being a researcher and teacher.
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
Review the webinar materials from Enhance the Financial Well-being of Members and Employees, hosted on May 21, 2020.
Credit unions must rise to the challenge in who we now confront under COVID-19. While great uncertainties remain, we can already see clear service delivery trends emerging in financial services.
Take a look at the webinar materials from Doing Research Differently: How Filene's Incubator Helps Credit Unions, hosted on May 14, 2020.
