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DEI Practices and Policies Survey
Don’t miss this opportunity to advance your credit union and the credit union industry in its DEI journey!
Changing lives through innovation, truth and cooperation.
The Latest
Report
/ Lives in Transition
Who Uses Credit Unions? Fifth Edition
Filene reviews credit union use across US groups and identifies opportunities for credit unions to grow membership among three: Hispanic...
Report
/ Innovation and Incubation
Hidden Figures: Clearing the Financial Fog Brought About by the Pandemic
As credit unions continue navigating an uncertain economic environment and increasingly competitive financial services marketplace, reviewing 2020 financial data can shed light on opportunities.
Report
/ Technology
Reimagining the ATM
Set against the backdrop of rapidly changing consumer behavior and expectations during COVID-19, this report explores the past, present, and future of the unpretentious ATM.
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Upcoming Events
Webinar
/
11:00am -
12:00pm
Apr
22
2021
Introducing Filene's New Research Fellow Dr. Jeffrey Robinson and Center of Excellence for Innovation & Incubation
REGISTER 1 in 5 credit union members report that they would consider switching to a more innovative financial institution. Credit...
Research Event
/ Virtual
Apr
27
- 28
2021
Lives Interrupted: Bridging Financial Transitions
Learn more Join us for our FIRST event from the Center of Excellence for Consumer Financial Lives in Transition. This two-day...
Research Event
/ Virtual
Jun
22
- 23
2021
Amplifying Impact: Connecting Credit Unions and Communities
Learn More Join us for this special research event bringing together two or our newest Centers of Excellence: Diversity, Equity...
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Thoughts from Us
Consumer Decision Making Insights
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Latest Podcasts
Jan 21 2021
Introducing Dr. Cheri Speier-Pero, Data Analytics Fellow
Get the inside view on what Filene’s data research will entail directly from the academic heart of the whole operation, our research fellow, Dr. Cheri Speier-Pero, professor of information systems at Michigan State University. It is her mission to help leaders move ideas forward through the ethical implementation of new value creating technologies and systems. Take a listen.
Nov 11 2020
A New Filene i3 for a New World
Hear from i3 leader, Brent Dixon, and two current i3ers about Filene's i3 application process and how the program has adapted due to COVID-19 and the role of creativity and urgency in the i3er's projects
Most Popular Reports
1
DATA Analytics
Data Analytics and the Future of Financial Services: Approaches, Insights, and Future Directions
2
Technology
Reimagining the ATM
3
Innovation and Incubation
Auto Loans and Credit Unions
4
Lives in Transition
Who Uses Credit Unions? Fifth Edition
5
Talent
Employee Attraction and Retention in the Shadow of COVID-19
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
Become a Member
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
What's Happening at Filene
Mar 25 2021
Webinar: COVID-19 One Year Later
Review the webinar materials from COVID-19: One Year Later, hosted on March 25, 2021.
Mar 19 2021
We Cannot Forget…
While I am proud of the ground-breaking work Filene leads on the critical issue of DEI for credit unions - we can and should do more.
Mar 18 2021
Webinar: Value of DEI: New Research and Survey Launch
Review the webinar materials from Value of DEI: New Research and Survey Launch, hosted on March 18, 2021.
