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DEI Practices and Policies Survey
Don’t miss this opportunity to advance your credit union and the credit union industry in its DEI journey!
Changing lives through innovation, truth and cooperation.
The Latest
Report
/ DEI
Road Map to Activating Diversity, Equity and Inclusion
There is no one-size-fits-all DEI solution and your next steps will depend on the circumstances at your individual credit union...
Blog Post
Lives Interrupted: Bridging Financial Transitions
At Filene’s research event, Dr. Lisa Servon hosted experts from inside and outside the credit union system to dig into consumers’ life transitions creating both needs and opportunities.
Report
/ Lives in Transition
Not Credit Union Kind of People
Credit unions are failing to connect with a very large and important part of the population: the politically disengaged. Unless...
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Upcoming Events
Webinar
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11:00am -
12:00pm
May
13
2021
The Future of Technology for Credit Unions
REGISTER Join us for an analysis of research findings from our work on “The Future of Technology for Credit Unions”...
All Welcome
/ Virtual Event /
2:00pm -
3:30pm
May
25
2021
Finding FinTech Friends on the Path to Responsible Growth
REGISTER The COVID-19 crisis tested every organizations’ resilience and capacity to adapt and grow. Faced with thinning margins, credit unions...
Webinar
/
12:00pm -
1:00pm
May
27
2021
Setting Your Social Impact Strategy
REGISTER Research on consumer decision making shows that people want to do business with organizations that align with their values...
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Thoughts from Us
Consumer Decision Making Insights
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Latest Podcasts
Jan 21 2021
Introducing Dr. Cheri Speier-Pero, Data Analytics Fellow
Get the inside view on what Filene’s data research will entail directly from the academic heart of the whole operation, our research fellow, Dr. Cheri Speier-Pero, professor of information systems at Michigan State University. It is her mission to help leaders move ideas forward through the ethical implementation of new value creating technologies and systems. Take a listen.
Nov 11 2020
A New Filene i3 for a New World
Hear from i3 leader, Brent Dixon, and two current i3ers about Filene's i3 application process and how the program has adapted due to COVID-19 and the role of creativity and urgency in the i3er's projects
Most Popular Reports
1
DATA Analytics
Data Analytics and the Future of Financial Services: Approaches, Insights, and Future Directions
2
Technology
Reimagining the ATM
3
Innovation and Incubation
Auto Loans and Credit Unions
4
Lives in Transition
Who Uses Credit Unions? Fifth Edition
5
Talent
Employee Attraction and Retention in the Shadow of COVID-19
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
Become a Member
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
What's Happening at Filene
Apr 22 2021
Webinar: Introducing Filene's New Research Fellow Dr. Jeffrey Robinson
Review the webinar materials from the launch of Filene's Center of Excellence for Innovation and Incubation, hosted on April 22, 2021.
Apr 20 2021
One step forward...
This is an important step, but there is more work to do. We must build on this moment to continue...
Apr 19 2021
How Can Young Professionals Become Credit Union Advocates in their Own Community and State?
Coming off the tailwinds of Crash the GAC, we often hear Crashers ask, “How can I get more involved?”
