Thoughts from Us

Consumer Decision Making Insights
Consumer Decision Making Insights

Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.

Latest Podcasts

May 13 2021
Introducing Dr. Mai Nguyen, Community Social Impact Fellow

Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.

May 27 2021
Introducing Dr. Jeffrey Robinson, Innovation and Incubation Fellow

Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.

Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union

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