Report
/ DEI
What’s the Bottom Line? Diversity, Equity, and Inclusion (DEI) Practices and Credit Union Performance
This report reviews existing research and suggests a new approach likely to affect performance—DEI practice bundles.
Changing lives through innovation, truth and cooperation.
The Latest
Assessment
Data Analytics Readiness Assessment
Filene is launching a new system-wide data collection effort for credit unions. Make a 10-minute investment in your organization's digital transformation.
Signature Event
big.bright.minds.
Filene's signature event is returning bigger and brighter in 2021! Join us in October for an extended big.bright.minds. focused on what is most important to you and your members.
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Blog Post
Webinar: Trauma-Informed Services for Credit Union Employees
Review the webinar materials from "Trauma-Informed Services for Credit Union Employees" hosted on October 21, 2021.
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Upcoming Events
Member Engagement Event
/ Irvine, CA
Oct
26
- 28
2021
big.bright.minds. 2021
Register NowSee Full Agenda Filene's signature event is returning bigger and brighter in 2021! Big.bright.minds. is the culmination of all the...
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Thoughts from Us
Consumer Decision Making Insights
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Latest Podcasts
May 13 2021
Introducing Dr. Mai Nguyen, Community Social Impact Fellow
Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.
May 27 2021
Introducing Dr. Jeffrey Robinson, Innovation and Incubation Fellow
Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.
Most Popular Reports
1
Lives in Transition
Inclusive Banking: Lessons from Payday Lenders and Check Cashers
2
Talent
Trauma-Informed Services for Credit Union Employees, Part 2
3
Technology
The Future of Digital Transformation for Credit Unions
4
Technology
The Credit Union of the Twenty-First Century
5
Innovation and Incubation
Want to Increase Share of Unsecured Credit? Help Shrink the Market!
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
Become a Member
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
What's Happening at Filene
Oct 14 2021
Webinar: What's the Bottom Line? Credit Union DEI Survey Read-out
Review the webinar materials from "What's the Bottom Line? Credit Union DEI Survey Read-out," hosted on October 14, 2021.
Oct 06 2021
After the Mortgage Foreclosure Moratorium: How Credit Unions Can Help
Stable housing is a component of consumer financial and social well-being. Understanding and responding to the challenges can contribute to deeper member engagement and improve financial outcomes.
Sep 28 2021
Webinar: Leveraging Data to Predict the Future: Data Analytics Readiness Survey Launch
Review the webinar materials from "Leveraging Data to Predict the Future: Data Analytics Readiness Survey Launch," hosted on September 28, 2021.
