Review the credit union system’s collective financials from Q1, 2022, and dive into insights on key findings and trends to help your credit union make adjustments.
Changing lives through innovation, truth and cooperation.
The Latest

Blog Post
Pride Month: Connection through Employee Resource Groups
Given the historical exclusion of certain individuals from insider networks, a new research project on employee resource groups showcases how underrepresented groups can find a sense of connection.

Blog Post
Measuring Economy of Scale and the Importance of Non-Interest Income
The expense to asset ratio is the most used performance indicator for credit union productivity. Despite it being a widely used measure, major flaws can lead to erroneous conclusions.

Programs
The Lab at Filene
Identify and implement proven solutions faster…fuel your organization’s growth…amplify your impact in the community. The Lab at Filene gets you answers to the questions that matter most.
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Upcoming Events
Webinar
/
11:00am -
12:00pm
Jul
14
2022
Remixing the Credit Union Value Proposition
Credit unions continue to look far and wide for inspiration and lessons that they can put into practice to stay...
Webinar
/
11:00am -
12:00pm
Jul
28
2022
An Unavoidable Challenge: The Changing Climate for Credit Unions
In October 2021, the U.S. Financial Stability Oversight Council released a report stating that climate change is an “emerging threat...
Research Event
/ Hybrid | San Antonio, TX
Aug
01
- 02
2022
Network: Building your Future through Infrastructures and Ecosystems
Register NowFull Event Details Preparing your organization for the future requires the active creation of partnerships, ecosystems and infrastructures. Hear from...


Thoughts from Us
Consumer Decision Making Insights
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Latest Podcasts
Jun 14 2022
Bank Dora and the Ecosystems of Innovation
Learn about Bank Dora, why it is the embodiment of innovation, and how it is helping the credit union industry grow, thrive, and stay alive.
Feb 25 2022
Out of the Comfort Zone
Hear from My Community Credit Union's Chief Information Officer, Randy Stolp and his unique journey to i3.

Most Popular Reports
1
Innovation and Incubation
Overdraft Protection Programs: Credit Union Best Practices
2
Talent
The New Hybrid Credit Union Workplace: Culture, Performance, and a People-Centered Strategy
3
DEI
Bridging the Spatial Divide: A Guide to Achieving Diversity, Equity, and Inclusion in Physical Work Environments
4
DATA Analytics
Case Study on Analytics Readiness as a Precursor to Creating Value
5
DEI
Diversity, Equity, and Inclusion in Credit Unions: Approaches, Insights, and Future Directions


Filene is a proven thought leader in the Credit Union Movement. Its body of work and integrity makes Filene indispensable for credit unions.
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Filene is on the forefront of pertinent research regarding future trends and technological advances that will affect the operations and strategic initiatives of credit unions. It is an invaluable resource.
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Express has benefitted from Filene's research and innovative financial services to fulfill our CDFI mission. With Filene resources we know Express can continue providing our members and community with best in class solutions to their real world challenges.
Express Credit Union
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It's been my experience that Filene addresses topics we all think about, or are at least aware of, but don't necessarily have the time or resources to study ourselves. The 'outside the box' thinking, and post-study information provided by Filene, promotes thought and discussion about how we can apply a subject to our own membership.
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