As staff begin returning to their places of employment, there are pressing questions about how to move forward and provide...
Changing lives through innovation, truth and cooperation.
Trauma-informed Strategies to Support Credit Union Employees During the COVID-19 Pandemic
Report / DEI
Diversity, Equity, and Inclusion in Credit Unions: Approaches, Insights, and Future Directions
This report reviews research findings on diversity, equity, and inclusion (DEI) and explores their implications for and application in credit...
FinTech Catalyst Incubator: Spartacus
In this report we analyze the desirability and feasibility of Spartacus and if it can help consumers protect their privacy and prevent identity theft.
Report / Business Strategy
Member Experience and Service Excellence, Part 3
There is no one-size-fits-all approach to improving member experience. This report shares conversations with credit union leaders on their efforts...
Incubation / Virtual Event / 10:00am - 3:30pm
Aug 18 2020
Exploring New and Novel Ideas
REGISTER There are many things that will be forever changed about the financial services industry as a result of the...
Webinar / 11:00am - 12:00pm
Aug 27 2020
Amplifying Social Impact: The State of Credit Union Giving
REGISTER There is a sea change underway in how credit unions go about planning, pursuing, measuring, and reporting their philanthropic efforts...
Research Event / Virtual Event
Sep 15 - 16 2020
Beyond Diversity: The Value and Impact of DEI for Credit Unions
Research Event | Diversity, Equity + InclusionREGISTERFilene invites you to the FIRST research event from the Center of Excellence for...
Member Engagement Event / Dallas, TX
Oct 27 - 28 2020
Filene's signature event – big.bright.minds. – is the culmination of all the best Filene has to offer and brings together...
Member Engagement Event / Virtual / 2:00pm - 3:30pm
Oct 27 2020
Annual Member Meeting
REGISTER Join us at our Annual Member Meeting on Tuesday, October 27, from 2:00 - 3:30PM CST to hear from Filene’s...
Thoughts from Us
In the Basement with Filene
Welcome to the first edition of In the Basement with Filene! Each week, Filene's George Hofheimer will bring you an icon, a relevant statistic and provide an opportunity for credit unions to respond to that statistic. See more updates from George in the Weekly Updates tab on our Resource Hub.
Jul 30 2020
How Innovation Turns Failure into Opportunity, with Erin Coleman
This episode brings you insights from Erin Coleman, Filene’s Senior Director of Advisory Services, about how your organization can grab hold of the failures you see happening all around us, and apply a mindset of innovation to turn those into the opportunities.
Jul 01 2020
Introducing Filene’s Newest Research Fellow Dr. Lisa Servon
Hear from Filene's newest Fellow for the Center of Excellence for Consumer Financial Lives in Transition, which will study the changing financial lives and livelihoods of consumers, new forms of economic struggle and financial fragility, and how these changes impact the North American credit union system.
Most Popular Reports
Pathways to Financial Well-being
The Credit Union of the Twenty-First Century
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The Case for Workplace Financial Well-being: The View from Credit Unions
For the Long Run: Leveraging Reflexive Opportunities
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union