Blog Post
Trauma-informed Strategies to Support Credit Union Employees During the COVID-19 Pandemic
As staff begin returning to their places of employment, there are pressing questions about how to move forward and provide...
Changing lives through innovation, truth and cooperation.
The Latest
Report
/ DEI
Diversity, Equity, and Inclusion in Credit Unions: Approaches, Insights, and Future Directions
This report reviews research findings on diversity, equity, and inclusion (DEI) and explores their implications for and application in credit...
Report
FinTech Catalyst Incubator: Spartacus
In this report we analyze the desirability and feasibility of Spartacus and if it can help consumers protect their privacy and prevent identity theft.
Report
/ Business Strategy
Member Experience and Service Excellence, Part 3
There is no one-size-fits-all approach to improving member experience. This report shares conversations with credit union leaders on their efforts...
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Upcoming Events
Incubation
/ Virtual Event /
10:00am -
3:30pm
Aug
18
2020
Exploring New and Novel Ideas
REGISTER There are many things that will be forever changed about the financial services industry as a result of the...
Webinar
/
11:00am -
12:00pm
Aug
27
2020
Amplifying Social Impact: The State of Credit Union Giving
REGISTER There is a sea change underway in how credit unions go about planning, pursuing, measuring, and reporting their philanthropic efforts...
Research Event
/ Virtual Event
Sep
15
- 16
2020
Beyond Diversity: The Value and Impact of DEI for Credit Unions
Research Event | Diversity, Equity + InclusionREGISTERFilene invites you to the FIRST research event from the Center of Excellence for...
Member Engagement Event
/ Dallas, TX
Oct
27
- 28
2020
big.bright.minds. 2020
Filene's signature event – big.bright.minds. – is the culmination of all the best Filene has to offer and brings together...
Member Engagement Event
/ Virtual /
2:00pm -
3:30pm
Oct
27
2020
Annual Member Meeting
REGISTER Join us at our Annual Member Meeting on Tuesday, October 27, from 2:00 - 3:30PM CST to hear from Filene’s...
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Thoughts from Us
In the Basement with Filene
Welcome to the first edition of In the Basement with Filene! Each week, Filene's George Hofheimer will bring you an icon, a relevant statistic and provide an opportunity for credit unions to respond to that statistic. See more updates from George in the Weekly Updates tab on our Resource Hub.
Latest Podcasts
Jul 30 2020
How Innovation Turns Failure into Opportunity, with Erin Coleman
This episode brings you insights from Erin Coleman, Filene’s Senior Director of Advisory Services, about how your organization can grab hold of the failures you see happening all around us, and apply a mindset of innovation to turn those into the opportunities.
Jul 01 2020
Introducing Filene’s Newest Research Fellow Dr. Lisa Servon
Hear from Filene's newest Fellow for the Center of Excellence for Consumer Financial Lives in Transition, which will study the changing financial lives and livelihoods of consumers, new forms of economic struggle and financial fragility, and how these changes impact the North American credit union system.
Most Popular Reports
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Community Impact
Pathways to Financial Well-being
2
Technology
The Credit Union of the Twenty-First Century
3
Consumer Thinking
The Needs-Adaptive Member Journey
4
Talent
The Case for Workplace Financial Well-being: The View from Credit Unions
5
Consumer Thinking
For the Long Run: Leveraging Reflexive Opportunities
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
Become a Member
Feel confident in your credit union’s future with Filene's research, connections and innovation supporting your team.
What's Happening at Filene
Aug 07 2020
Webinar: Navigating the Intersection of Financial Services and Emerging Technology
Review the webinar materials from Navigating the Intersection of Financial Services and Emerging Technology, hosted on August 6, 2020.
Jul 29 2020
Interview with Filene Fellow Quinetta Roberson
We had a chance to speak with Filene Fellow Quinetta Roberson on the Filene Fill-In to talk about the work she’s embarking on with us over the next five years.
Jul 28 2020
Data Analytics and Future of Financial Services Next Focus Area in Filene’s Research Agenda
Filene's Research agenda will include a deeper study on data privacy and security to maximize credit union value and reduce consumer fears starting September 1, 2020.
