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Filene is launching a new system-wide data collection effort for credit unions. Make a 10-minute investment in your organization's digital transformation.

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Signature Event

big.bright.minds.

Filene's signature event is returning bigger and brighter in 2021! Join us in October for an extended big.bright.minds. focused on what is most important to you and your members.

Report / DEI

What’s the Bottom Line? Diversity, Equity, and Inclusion (DEI) Practices and Credit Union Performance

This report reviews existing research and suggests a new approach likely to affect performance—DEI practice bundles.

Webinar

What's the Bottom Line?

The results are in and it is all about bundling! Review the first official read-out from Filene Fellow Quinetta Roberson and co-author McKenzie Preston on the first of its kind credit union industry DEI Practices and Policies Survey.

Review

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Upcoming Events

Webinar / 11:00am - 12:00pm

Oct 21 2021

Trauma-Informed Services for Credit Union Employees

REGISTER The experiences of the last 16 months–a global pandemic, social unrest, and an economic downturn to name a few–represent a...

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Member Engagement Event / Irvine, CA

Oct 26 - 28 2021

big.bright.minds. 2021

Register NowSee Full Agenda Filene's signature event is returning bigger and brighter in 2021! Big.bright.minds. is the culmination of all the...

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Thoughts from Us

Consumer Decision Making Insights

Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.

Latest Podcasts

May 13 2021

Introducing Dr. Mai Nguyen, Community Social Impact Fellow

Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.

May 27 2021

Introducing Dr. Jeffrey Robinson, Innovation and Incubation Fellow

Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.

Most Popular Reports

Lives in Transition

Inclusive Banking: Lessons from Payday Lenders and Check Cashers

Talent

Trauma-Informed Services for Credit Union Employees, Part 2

Technology

The Future of Digital Transformation for Credit Unions

Technology

The Credit Union of the Twenty-First Century

Innovation and Incubation

Want to Increase Share of Unsecured Credit? Help Shrink the Market!

Filene has helped us better understand some of the biggest challenges facing consumers and our movement.

Pat Jury, President/CEO

Iowa Credit Union League

There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.

Hank Hubbard, CEO

One Detroit Credit Union

Filene has transformed into an organization that doesn’t just think. They help us create action that provides bottom line results.

Chuck Purvis, President/CEO

Coastal Federal Credit Union

What's Happening at Filene

Oct 14 2021

What's the Bottom Line? Credit Union DEI Survey Read-out

Review the webinar materials from "What's the Bottom Line? Credit Union DEI Survey Read-out," hosted on October 14, 2021.

Oct 06 2021

After the Mortgage Foreclosure Moratorium: How Credit Unions Can Help

Stable housing is a component of consumer financial and social well-being. Understanding and responding to the challenges can contribute to deeper member engagement and improve financial outcomes.