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Pride Month: Centering LGBTQ+ Experiences
June is Pride Month, when we commemorate and celebrate the Stonewall Uprising of 1969, which provided an important first step...
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Report
/ Talent
Trauma-Informed Services for Credit Union Employees, Part 1
Beyond the physiological effects of the COVID-19 pandemic, credit union leaders also need to address the mental health impact of COVID-19 on their staff.
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Introducing Dr. Jeffrey Robinson, Innovation and Incubation Center Fellow
Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.
Report
/ Technology
Opportunities and Risks of Conversational AI
As the use of digital channels continues to grow for credit unions, conversational artificial intelligence (AI) technologies provide an opportunity...
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11:00am -
12:00pm
Jun
17
2021
Top Insights from a Crash Course in Filene's Centers of Excellence
REGISTER At the beginning of 2021, Filene launched a new experience to engage emerging leaders and rising talent across North America...
Crash Event
/ Virtual
Jun
22
- 24
2021
CRASH: Amplifying Impact: Connecting Credit Unions and Communities
REGISTER Together with Filene Research Institute, this special research event brings together Filene's Centers of Excellence for Diversity, Equity, and...
Research Event
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10:30am -
Wednesday, June 23, 2021 at 5:00pm
Jun
22
- 23
2021
Amplifying Impact: Connecting Credit Unions and Communities
REGISTER NOWDetailed AGENDA This special Filene research event brings together Filene's Centers of Excellence for Diversity, Equity, and Inclusion...
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Thoughts from Us
Consumer Decision Making Insights
Dive into the top three marketing insights from Filene Fellow Hope Schau and her work through Filene’s Center of Excellence for Consumer Decision Making to better understand how credit unions can communicate in a way that matches products and services to the needs of members in the moments that they need them—deeply securing a link between your value proposition and your members’ loyalty.
Latest Podcasts
May 13 2021
Introducing Dr. Mai Nguyen, Community Social Impact Fellow
Hear from Filene's newest Fellow about the importance of the research that will be coming out of the Center for Community Social Impact.
May 27 2021
Introducing Dr. Jeffrey Robinson, Innovation and Incubation Fellow
Hear from the Fellow of the Center for Innovation and Incubation about his history with innovation, why it is important for credit unions to innovate, and what he is most looking forward to accomplishing during his time with this Center.
Most Popular Reports
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DATA Analytics
Data Analytics and the Future of Financial Services: Approaches, Insights, and Future Directions
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Technology
Reimagining the ATM
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Innovation and Incubation
Auto Loans and Credit Unions
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Lives in Transition
Who Uses Credit Unions? Fifth Edition
5
Talent
Employee Attraction and Retention in the Shadow of COVID-19
Filene has helped us better understand some of the biggest challenges facing consumers and our movement.
Pat Jury, President/CEO
Iowa Credit Union League
There’s never been a better time for us to create the future of credit unions together. Please join me in continuing to support Filene.
Hank Hubbard, CEO
One Detroit Credit Union
Filene has transformed into an organization that doesn’t just think. They help us create action that provides
bottom line results.
Chuck Purvis, President/CEO
Coastal Federal Credit Union
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What's Happening at Filene
May 27 2021
Webinar: Setting Your Social Impact Strategy
Review the webinar materials from "Setting Your Social Impact Strategy," hosted on May 27, 2021.
May 25 2021
Finding FinTech Friends on the Path to Responsible Growth
Keep up with changing socioeconomic and technological trends and better prepare for your credit union's future with Filene's Incubator.
May 19 2021
Get what you need faster and keep it at your fingertips
We’ve got two new website features on filene.org built just for you – a new way to search for research and tools, and the ability to save your most valued reports.
