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Revolutionizing finance through innovation, truth, and cooperation.

Filene's cutting-edge research and proven innovations empower you to unlock your credit union's future.
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Q1. Why is May 31st, 2024 such an important date for the Filene Research Institute? Learn More

Q2. What are the opportunities and risks associated with using artificial intelligence? Learn More

Q4. How can credit unions leverage data analytics to better understand their members' behavior and preferences? Learn More

Advancing financial well-being by strengthening credit unions

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Research & Thinking

Research is our middle name, but there is so much more to it than you might think
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Innovations & Incubators

The future of financial services is changing and credit unions have always been innovators
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Communities & Networks

Be part of something bigger where your contributions are your superpower
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Events & Activities

Team up and collaborate with hundreds of your peers here; it's what credit unions do
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Questions

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Join us in asking and answering today's big questions.

Blog |

The Asterisk Magazine: Celebrating 35 Years of Filene!

As we commemorate the 35th anniversary of Filene, it's a moment to reflect on the profound impact of leadership within the credit union industry. This special milestone is not just about looking back at our achievements but also about forging ahead with the same pioneering spirit that has been our guiding light.
Blog |

Q3 Quarterly Action Plan

Dive into upcoming research, join conversations on the hottest topics facing the industry and learn more about connecting with industry leaders at Filene events. Click to view our full plan below to see what's coming from Filene throughout Q3!

Topics in Action

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The big ideas, trends and insights helping credit unions adapt strategically and stay relevant with today's consumers.

Latest from Filene

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Report #615 | Members
Innovation Benchmarking and Key Performance Indicators

Innovation Matters: A Short Guide to Different Perspectives on Creating a Culture of Innovation

Our new Innovation Matters video series features four credit union leaders sharing how they became more competitive and enhanced their member service through creating cultures of innovation. We’ve captured their top three lessons learned in our summary guide, making it easier for you to share their key takeaways throughout your credit union.
Report #608 |
Innovation

Year One Lab Results: Rethinking Physical Space

During its inaugural year, The Lab at Filene has completed the testing of four ideas focused on helping credit unions adapt and thrive in today's marketplace. One of the four solutions was Rethinking Physical Space where participating credit unions and The Lab at Filene gathered qualitative feedback from members regarding the physical presence and use of branches.

Blog

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Events

Webinar |

Watch Party: Highlights from Spark! 2024

This webinar will feature top insights and key learnings from Spark! 2024 – Filene's in-person summer meeting held July 10-12 in Boston. Whether you missed the event or want a quick recap, this session is your perfect opportunity.
Roadshow |

Filene Roadshow: The Future Of…

  • Katy Slater
  • Deanna Anderson
  • Kyle Elliot

Phoenix Mills, 15000 Edward N Hines Dr. Plymouth, MI 48170

Filene is hitting the road to bring the latest research where it matters most, your backyard!
Event |

Lab Symposium

The Lab at Filene will be gathering on Tuesday, Aug. 27 – Thursday, Aug. 29, hosted by America First Credit Union. Details coming soon!
Research Event |

big.bright.minds. 2024

San Diego, CA

And Annual Member Meeting! Filene's biggest annual member event is bringing together the most innovative credit unions with the brightest minds in the industry on November 19–21, 2024. Pre-Registration is now open!