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Revolutionizing finance through innovation, truth, and cooperation.

Amy Hillman | Professor, W.P. Carey Management and Entrepreneurship at Arizona State University
Filene's cutting-edge research and proven innovations empower you to unlock your credit union's future.
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Q1. What is happening with stablecoin and how might it impact credit unions? Learn More

Q2. What are the key focus areas for credit unions to prepare for meeting the future needs of members and their communities? Learn More

Q3. What are some best practices for board governance strategies? Learn More

Advancing financial well-being by strengthening credit unions

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Research & Thinking

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The future of financial services is changing and credit unions have always been innovators
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Questions

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Join us in asking and answering today's big questions.

Report #635 | Members
Artificial Intelligence Innovation

A Blockchain and Digital Asset Primer for Credit Unions

*25-minute read—This blockchain primer provides an overview of the key aspects of blockchain technology and digital assets, and the various ways blockchain has been used to date. The primer also gives an overview of how decentralized finance is already being used in financial services and some of the ways credit unions can begin to leverage this technology.
Report #404 | | From the Archives Members

Blockchain Beyond Bitcoin: Insights for Credit Unions

  • Bruce Cahan

Blockchain technologies and cryptocurrencies are revolutionizing the way people perceive and interact with money. Credit unions should focus on gleaning value from these technologies to grow their business.

Report #647 |
Innovation Strategy and Planning Attracting and Engaging Younger Members

FiLab: Credit Union Landscape Report

Disruption has shifted from a trend to reality—our new norm! As growth continues to slow and consumer expectations accelerate, CUs are being pushed to rethink how they operate, innovate and deliver distinct value. FiLab's new CU Landscape report offers a powerful snapshot of today's most pressing challenges—and the clearest opportunities to move forward. This overview is the first in a series to help CUs make sense of the disruption, prioritize what matters and discover pathways forward.

Blog |

Q3 Quarterly Action Plan

Dive into upcoming research, join conversations on the hottest topics facing credit unions today and learn more about connecting with industry leaders at Filene events. Click to view our full plan below to see what's coming from Filene throughout Q3!

Report #645 | Members
Board Governance

Credit Union Boards, Govern Thyself

*15 Minute Read: Discover what today’s most experienced credit union board chairs and CEOs say boards must do to govern not just their credit unions—but themselves. This brief reveals powerful insights and best practices to help boards elevate their strategic impact through stronger self-governance.
Report #623 | Members
Board Governance

Credit Union Governance Landscape

Bringing nearly three decades of both academic research and practical experience as a board member, Dr. Hillman has contextualized survey results with governance best practices for credit union leaders to consider as they continue to shape their board to be a strategic asset.

Topics in Action

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The big ideas, trends and insights helping credit unions adapt strategically and stay relevant with today's consumers.

Latest from Filene

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Report #648 |
Diversity, Equity and Inclusion Financial Well-being Culture

Results Overview of Filene's Center of Excellence for Diversity, Equity & Inclusion

This report highlights the impact from our Center of Excellence for Diversity, Equity & Inclusion. Led by Dr. Quinetta Roberson, the work from this center focused on tackling challenges in accessing both talent and products and services in the financial services industry, and conduct applied research on DEI practices in credit unions as a model for the larger financial services sector.
Report #647 |
Innovation Strategy and Planning Attracting and Engaging Younger Members

FiLab: Credit Union Landscape Report

Disruption has shifted from a trend to reality—our new norm! As growth continues to slow and consumer expectations accelerate, CUs are being pushed to rethink how they operate, innovate and deliver distinct value. FiLab's new CU Landscape report offers a powerful snapshot of today's most pressing challenges—and the clearest opportunities to move forward. This overview is the first in a series to help CUs make sense of the disruption, prioritize what matters and discover pathways forward.
Report #645 | Members
Board Governance

Credit Union Boards, Govern Thyself

*15 Minute Read: Discover what today’s most experienced credit union board chairs and CEOs say boards must do to govern not just their credit unions—but themselves. This brief reveals powerful insights and best practices to help boards elevate their strategic impact through stronger self-governance.
Report #644 |
Attracting and Engaging Younger Members Strategy and Planning

Speed of Change: Credit Union Online Communication Strategies in the Age of Social Media

  • Katie Brown
*10-Minute Read: The strategies shared in this brief include actionable guidance to help credit unions understand the value of prioritizing social media, the best ways to navigate social media trends, and turnkey ways to connect authentically with younger audiences, ultimately leveraging social media as a key tool for growth.

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Events

Event |

FiLab Symposium 2025

Madison, WI

FiLab will be gathering on Tuesday, Aug. 26 – Thursday, Aug. 28. This invite-only event is designed for FiLab participants and provides a space for collaboration with organizations that prioritize innovation within their operations and across the industry.
Research Event |

CRASH big.bright.minds. 2025

Nashville, TN

Ready to grow your leadership potential and crash the most innovative credit union industry event and network with the biggest and brightest minds? Apply now to Crash big.bright.minds. 2025 in Nashville—an exclusive, high-energy experience designed to ignite your career, expand your network and connect you with fellow future leaders!
Research Event |

big.bright.minds. 2025

Nashville, TN

Filene's biggest annual member event, brought to you by Origence, is bringing together the most innovative credit unions with the brightest minds in the industry on December 2–4, 2025. Registration is now LIVE!