I’m so confused about where this whole payments business is going. Payments comprise such a high proportion of credit unions’ non-interest income and it seems like technology is moving in a direction which will make the current payments system irrelevant. I am curious to know if Filene could conduct a...
What would be the benefits of a national branding campaign for U.S. credit unions? Are there examples of national branding campaigns from non-U.S. credit union systems and other outside industry groups which could inform us as to the efficacy of such a project for U.S. credit unions?
What is the strategic aptitude of senior executives at credit unions in North America? Especially, how well they are appropriately calibrated in the areas of “Anticipate, Challenge, Interpret, Decide, Align, and Learn” as it relates to strategy formulation and execution.