Research
Endlessly curious. At Filene Research Institute, we’re driven to learn what makes credit unions tick. And what could make them tick even better. We spend our days—and sometimes our nights—connecting with leaders from credit unions, academia, public policy, business, and technology to deliver the world’s best knowledge, tools, methods, and practices to the credit union movement.
The research behind this report asks the question: What makes a good credit union leader good? In early 2012, 22 of Canada’s 30 largest credit unions participated in this study of leadership and results. The study included the collection and analysis of 485 leadership surveys, as well as growth in membership...
View presentations from the International Symposium on Measuring Credit Union Performance, held May 10, 2013 at the University of Toronto’s Rotman School of Management. The symposium examined the future of credit unions. With the rapidly changing regulatory, payments and capital environment, what does it look like? Given this environment, what types...
In 2013, auto sales are creeping back toward pre-recession levels (2012 ended with 14.8 million units sold), which is helping credit unions bolster lending. The expanding market also opens up opportunities for growing market share. By unit volume, auto loans are still the largest piece of US credit unions’ lending portfolio. This research was designed...
I’m so confused about where this whole payments business is going. Payments comprise such a high proportion of credit unions’ non-interest income and it seems like technology is moving in a direction which will make the current payments system irrelevant. I am curious to know if Filene could conduct a...
What would be the benefits of a national branding campaign for U.S. credit unions? Are there examples of national branding campaigns from non-U.S. credit union systems and other outside industry groups which could inform us as to the efficacy of such a project for U.S. credit unions?
What is the strategic aptitude of senior executives at credit unions in North America? Especially, how well they are appropriately calibrated in the areas of “Anticipate, Challenge, Interpret, Decide, Align, and Learn” as it relates to strategy formulation and execution.