Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.

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Research Publications

  1. Images Matter: Research to Results

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    If your credit union is looking for ways to maximize your consumer-focused messages and spend your marketing dollars more effectively, Filene’s Innovator in Residence may be the answer. Consumer researcher Maya Bourdeau will bring science into the art of communication, helping you find the right story for your product or service.

    Learn how you can engage with Filene and Maya boost the effectiveness of your marketing materials.

    categories » Innovation, Marketing, Consumer Behavior and Market Research

Comments

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  1. InterCall is very demanding when it comes to passwords. They’ve given me three strikes. And so I’ve cussed them three times, each time a little louder.

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    • Karen Hodgkiss
    • Aug 13, 2009

    We empathize with your frustration! Intercall works very well once everyone is registered and on the Webinar, but the front end is cumbersome. We suggest trying a password similar to Credit$100 – that has a capital letter, a symbol, and both numbers and letters. Something in this format works well. If you have any further problems, please contact innovation@filene.org and we can set you up.

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10 Young Adult Innovations: From the 30 Under 30 GroupFree (remove)
A Fresh Approach to Measuring Member Loyalty$75.00 (remove)
A Historical Review of Information Technology, Outsourcing and Survival in the Credit Union Industry, 1992-2005$125.00 (remove)
Alternative Capital for U.S. Credit Unions? A Review and Extension of Evidence Regarding Public Policy Reform$125.00 (remove)
Reaching Generation Debt: New Products and StrategiesFree (remove)
Asset Accumulation and Economic Development in Latino Communities: A National and Border Economy Profile of Latino Families$125.00 (remove)
Attracting Young Adults$125.00 (remove)
Attracting and Retaining Young, High-Potential EmployeesFree (remove)
Back to the Future: Integrating Sustainability into Credit Union Strategy$125.00 (remove)
Blueprints for Innovation$125.00 (remove)
Chrome for Young Adults: Franchise Branching for Membership GrowthFree (remove)
Building a Culture of Credit Union Excellence$125.00 (remove)
Building Trust and Long-Term Relationships with Generation X, Generation Y, and Baby Boomers$125.00 (remove)
Capital Instruments for Credit Unions: Precedents, Issuance and Implementation$125.00 (remove)
The Credit C.A.R.D. Act: Opportunities and Challenges for Credit Unions$75.00 (remove)
A Road Map for Credit Union Collaboration$125.00 (remove)
Community Chartered$125.00 (remove)
The Credit Union Brand: What Is It Good For?$125.00 (remove)
Connecting the Dots on Credit Union Collaboration: A Colloquium at the Wharton School$75.00 (remove)
Consensus Building Strategies for Productive CEO-Board Relationships$125.00 (remove)
An Analysis of the Consumer Financial Protection Act$75.00 (remove)
COOL Solutions: Build Credit with Y$75.00 (remove)
COOL Solutions: First-time Home "Yers"$75.00 (remove)
COOL Solutions: First-Time Used Car "Y'ers"$75.00 (remove)
COOL Solutions for Gen Y: A Guide for Credit Unions$75.00 (remove)
Costs and Consolidations$125.00 (remove)
Credit Card Consolidation LoanFree (remove)
Credit Union Boards and Credit Union Effectiveness$125.00 (remove)
Credit Union Conversions to Banks: Facts, Incentives, Issues and Reforms$125.00 (remove)
Credit Unions and Social Media: Engaging Young AdultsFree (remove)
Credit Card Availability, Interest Rates, and Usage in 2005-2009$75.00 (remove)
CU Harmony Idea BriefFree (remove)
A Comparison of Bank and Credit Union Pricing$125.00 (remove)
Debit or Credit: Either, Both, Neither, or How Much?$125.00 (remove)
Debt in Focus Idea BriefFree (remove)
Design Thinking Through MBA Parnterships$75.00 (remove)
Determinants of Credit Union and Commercial Bank Failures: Similarities and Differences, 1981-2005$125.00 (remove)
Discovery 2008 Savings Revolution $10.00 (remove)
Reimagining the Dream: The Future of Home Ownership$75.00 (remove)
Employee Perceptions of Credit Unions$125.00 (remove)
Employee Voice and (Missed) Opportunities for Learning in Credit Unions$120.00 (remove)
Enhancing Board Satisfaction at Credit Unions$125.00 (remove)
Explaining the Credit Union Branch Entry Decision, and Implications for Performance$75.00 (remove)
Facts, Figures, and Food for Thought $75.00 (remove)
Failures and Insurance Losses of Federally-Insured Credit Unions: 1971-2004$125.00 (remove)
Filene Executive Reports: 10 Research Findings with Strategic Implications for Credit Unions$125.00 (remove)
Financial Services and Product Usage by Latinos in the United StatesFree (remove)
Financial Stress and Workplace Performance: Developing Employer-Credit Union Partnerships$125.00 (remove)
Financially High-Performing Credit Unions$125.00 (remove)
Withstanding a Financial Firestorm: Credit Unions vs. Banks$125.00 (remove)
Keeping People in Their Homes: Policy Recommendations for the Foreclosure CrisisFree (remove)
Fresh Approaches to Bankruptcy and Financial Distress -- Volume I: Why Don't More People Declare Bankruptcy?$125.00 (remove)
Tracking the Relationship Between Credit Union Governance and Performance$125.00 (remove)
Green: Tools and Ideas to Connect Credit Union Members to the Green Movement$75.00 (remove)
Harvard Business School Examines Credit UnionsFree (remove)
The Economics of Serving Low-Income Employees at Tax Time$120.00 (remove)
How Credit Union Mergers Affect Service to Members$125.00 (remove)
Images Matter: Research to ResultsFree (remove)
Total$4,925.00
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