This week, James Marshall joined Filene and The Cooperative Trust as the Trust’s leader. James succeeds Brent Dixon, who founded the Trust in 2010 and led it over the past three years. Theresa Hilinski will continue to serve as its community manager. Anticipating, meeting, and serving the needs of today’s...
Did you miss our recent International Symposium on Measuring Credit Union Performance, held May 10 in Toronto, in conjunction with Credit Union Central of Canada? If so, check out the speakers' presentations. Researchers from prominent universities in the U.S., Canada, and Australia presented their findings on tools credit unions can...
Your people are your future. Cultivate mid-level managers through improved sales and service levels, reduced mistakes, increased employee accountability. This year-long program is more customized...
Did you know that 65% of existing credit union members use additional financial institutions? Why? The biggest driver is deficiencies in credit unions’ online banking capabilities. Filene Studies show it’s true, and we’re excited to announce that researcher Rob Rubin will be our guest speaker at America’s Credit Union Conference...