Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.
(Originally posted at Crash.coop)
“To be a good friend, you have to give of yourself, but not so much that you lose yourself. You need to have personality while making room for, and supporting, other people’s personalities. You need to be willing to give at least as much, if not more, than you take.”
- Peter Bregman, HBR: “Why Friends Matter at Work and in Life”
Last week, on a Tuesday, we hosted our first local Crash Meet-up.
More ...categories » Crash Dot Coop
Want to help members? Here’s one more simple way. Tax assistance programs are becoming an increasingly popular option for credit unions to offer to their members and the communities they serve. Financially beneficial services such as these are a vital part of our economic recovery.
More ...categories » Human Resource Issues, Limited Income Households
Volunteer credit union boards display a broad range of competence and engagement. This research aimed to identify any relationship between good governance and good financial performance. This report expands on two recent Filene governance reports: The Board’s Role in Credit Union Mergers and Recruitment and Selection Practices at Credit Union Boards.
More ...categories » Boards of Directors, Performance Measures
Hundreds of credit unions from across the nation will take part in groundbreaking research regarding the quantifiable impact of social media marketing strategies. We would like you to join them. (And, no, the irony of using our blog for this request is not lost on us.)
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The credit union system, when at its best, operates as a virtuous circle. Success, innovation, learning, and funding from any part of the system helps fuel success, innovation, learning, and funding for the rest of the system. The Filene Research Institute and National Credit Union Foundation are perfect examples of how this concept manifests itself. Our existence depends on the success of credit unions, both individually and collectively. In turn, our success helps credit unions become even better at the many things they do for consumers. Further, the healthier credit unions make their members’ financial lives, the healthier our entire economic system becomes.
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Filene recently visited with several guests from an Australian credit union who were on a study tour through the United States. This particular credit union has a unique strategy, which tightly links environmental sustainability to their image. When asked how this successful (and peculiar) strategy came to be, our Australian guest stated that it was implemented because it comported with their CEO’s economic rationalist view of the world.
More ...categories » Filene News, Young Adult Recruiting, Young Adults and Families
Great ideas are worth a lot. In this case, a lot means $10,000. That’s sure enough to get my brain running.
More ...categories » Innovation, Philosophy and Values
categories » Filene News
The new payment mix is more about market share than about which payment dominates or will dominate. Credit unions care deeply about whether consumers use debit and credit cards. Cards tie consumers to their financial institution and are among the few revenue centers credit unions can influence.
More ...categories » Consumer Finance Monthly Briefs (Ohio State), Marketing, Consumer Behavior and Market Research
