Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.


Matt's Speaking Topics

The Magic of “Doing”
Credit unions have no shortage of great ideas. Instead of focusing on the positive impact these ideas can make on our members and our organizations, we tend to overwhelm ourselves with the fear involved in putting ideas into action. This session will look at common innovation barriers from a human-centered design perspective and make the case that inaction can be riskier than action. You will learn how to sell your ideas, how to build effective innovation teams, and why the public is counting on the magic of “doing”.

i³ Ideas Pipeline
Filene’s i³ pipeline is filled with high impact ideas to help consumers build wealth, navigate financial waters, meet life’s milestones, borrow responsibly, and make community connections. This session will highlight specific innovations that have moved their ways through this pipeline, ready for implementation at your credit unions.

Bringing the Innovation Compentency to your Credit Union
Many barriers to innovation implementation are self-imposed. Why, organizationally, is developing the innovation competency within your credit union so vital to competing in today’s marketplace? Why does it seem that some credit unions are constantly churning out great ideas, while others wait to follow the leaders? This session will explain how your credit union can become its own idea factory…and why you don’t have to do it alone.

Trends in Financial Services Innovations
What’s new in financial services innovation? This session uncovers the ideas that are making an impact for banks, credit unions, and investment firms across the globe. Attendees will discover how existing ideas can be customized for application at their credit unions.

How Credit Unions Can Leverage the Power of Social Media...on Almost Any Budget
Dipping your toes in the wild waters of social media isn't as scary as it seems. This session will explore the many different ways credit unions across the continent are connecting with their fields of membership with Web 2.0 tools and a focus on two-way communication. From the extravagant to the the simple, you'll learn proven strategies that will help you leverage the power of social media...on almost any budget.