Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.


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  1. Improving Collaboration

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    Filene has received some great feedback and interest on its recent research publication, Connecting the Dots on Credit Union Collaboration. It reminded me of an interesting article that I read near the end of last year in Harvard Business Review.

    In the November 2007 issue of HBR, the article Simple Rules for Making Alliances Work summarized the following 5 key principles to successful collaboration between your organization and another:

    1) Focus less on defining the business plan and more on how you’ll work together;

    2) Develop metrics pegged not only to alliance goals but also to alliance progress;

    3) Instead of trying to eliminate differences, leverage them to create value;

    4) Go beyond formal governance structures to encourage collaborative behavior; and

    5) Spend as much time on managing internal stakeholders as on managing the relationship with your partner.

    See their Web site for more articles on collaboration: www.hbr.org and think about how your credit union can make the most of current and future alliances.

    categories » Collaboration

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