“Some crazy experimental stuff.” That’s the headline for Gmail Labs. Check for yourselves if you already haven’t ventured into this fun little world of features. But before you get too attached to any of the options, read the fine print.
Competition within the financial marketplace has never been more intense. With the continual rise of new startups, technology and innovation, credit unions must find ways to compete in this race towards consumer relevancy.
As credit unions juggle new priorities and explore ways to evolve within that marketplace, there’s an engrained, but often overlooked solution, that is changing the game for credit unions like Conexus Credit Union and Innovation Credit Union: cooperative innovation.
Credit unions are usually more of a Finovate or Money 20/20 crowd. But the Consumer Electronics Show (CES) is one of the biggest confabs on the planet – a can’t miss for tracking what’s next in computing, drones, connected homes, and all of the things that give the tech press warm tinglys. Credit unions can get sleepy on the cul-de-sac, but this is the autobahn.
If you represent a utilities, farming, housing, grocery, or producer cooperative, we invite you to respond to this 18-question anonymous survey.
18 cooperative banking executives are meeting for an intensive weeklong innovation workshop as part of the CIBP LINK program. Filene is proud to be a part of this global discussion.
When factoring in exploitation, fraud and abuse of trust, the problem of elder financial abuse is estimated to cost seniors (and their families) $36.5 billion per year.
As always, Filene has a plethora of research in the pipeline. Here are the titles and authors of reports that will published in the coming months, along with brief summaries of each one. With topics ranging from innovation in financial services to serving immigrant niche markets, there are sure to be plenty to suit your strategies.
According to Capgemini’s World Retail Banking Report (WRBR), less than 40% of customers globally reported positive customer experiences with their financial institution in 2014. This signals a tremendous opportunity for your credit union to build on 2014’s successes to further improve the member experience in 2015.
When we joined the Filene Research Institute’s prestigious i3 (Ideas, Innovation, Implementation) Group in late 2012, we were excited. That’s because we were invited to join a group of peers and colleagues from credit unions across North America to focus on innovating concepts, solutions and advancements in service of credit unions. And we didn’t mean to, but we started off by breaking some rules.
Edward A. Filene once said, "Advertising, then, which is the voice of business, must become primarily the Voice of the Consumer, which is a tremendously greater and more important role than it has ever played before."