Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.


Management

  1. Employee Voice and (Missed) Opportunities for Learning in Credit Unions

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    If a tree falls in a forest and nobody is around to hear it, does it make a sound? The surprisingly simple question provokes daily debate among philosophy professors. But it also burrows to the heart of a serious credit union management challenge: If an employee has a valuable idea but nobody is around to hear it, can it make a difference? More critically, if the right person doesn’t hear it, will it make a difference?

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    categories » Human Resource Issues, Management, Performance Measures

  2. To Do: 2010

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    In my view, there is one document that holds the key to the future of credit unions…drum roll please…the credit union bylaws. Seriously. Issues related to purpose, board governance, field of membership, and cooperative principles are all illuminated there. From an innovation and growth perspective, credit unions must always keep the member in the center.

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    categories » Innovation, Management, Policy

  3. Three Credit Union Leaders on the Opportunities for Young Professionals

    Credit Unions and Social Responsibility

    Steve Delfin, National Credit Union Foundation

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    categories » CU Tomorrow, Human Resource Issues, Management, Podcasts and Videos, Young Adult Recruiting