Filene Research Institute

Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.


Human Resource Issues

  1. Three Credit Union Leaders on the Opportunities for Young Professionals

    Credit Unions and Social Responsibility

    Steve Delfin, National Credit Union Foundation

    categories » CU Tomorrow, Human Resource Issues, Management, Podcasts and Videos, Young Adult Recruiting

  2. Attracting and Retaining Young, High-Potential Employees

    Rogers_attracting_and_retaining_employees_web

    In Attracting and Retaining Young, High-Potential Employees, by Ben Rogers, Filene surveyed more than 200 credit union professionals younger than 30 and gained insights into their relationships with their employers. These young professionals are impressed with their credit union’s commitment to their members and communities. On the other hand, many of the employees surveyed believe that their pay is not competitive and that they work with outdated technology or processes.

    categories » CU Tomorrow, Human Resource Issues, Research in Motion

  3. The Economics of Serving Low-Income Employees at Tax Time

    Hoffmire_web

    The Economics of Serving Low-Income Employees at Tax Time: Implications for Credit Unions, explores a partnership between Progress Through Business, a nonprofit organization focused on poverty alleviation issues, and H&R Block to offer tax preparation to low-income employees of Staples, Inc. The report shows how tax preparation services, corporations and nonprofit organizations can work together in the process. The study was conducted with funding from the National Credit Union Foundation and its Signature program, REAL Solutions

    categories » Collaboration, Human Resource Issues, Limited Income Households