IMAGE: Brad Barnes kicking a football at Michigan Stadium
"The biggest thing I took from i3 is to constantly question everything you do.
This isn’t to question the validity of a decision you made or a process you implemented, but to see if by adding one piece of information or removing one barrier you would come to the same or a different decision.
Sometimes we accept the status quo because it’s what compliance approved or how we have always done it. To move forward and improve we need to keep focusing on what we truly want to achieve, and work backwards to find a way to make it happen."
Brad Barnes, CPA | Chief Financial Officer | Air Academy Federal Credit Union
Why did you apply for Filene i3?
IMAGE: (Top Row, L to R) Linda Young, Dana Clark, Joline Epple; (Bottom Row) Steve Webb, Jason Werts, Michael Spink.
"To identify the boundaries that were holding me back, and learn how to get past them. That's what I say now; before I got started, I wanted to challenge, be challenged and learn from people smarter than me. Best team ever!"
Michael Spink, CUDE | Innovation Strategist | Local Government Federal Credit Union
"I applied for the i3 program because I wanted the opportunity to learn from and work with the smartest people in the financial services industry."
Jason Werts | Chief Operating Officer | Unitus Community Credit Union
"I was keen to innovate with change makers from other credit unions and experience firsthand how an industry can co-operate and find solutions together."
Linda Young | Founder, Ponderpickle
"If you want to get better, you’ve got to play with the best. Historically Filene, especially i3, has been considered to be the brain trust for our industry. They think bigger, they think broader and these things were very appealing to me both personally and professionally."
Steve Webb ,CCUE | Chief Operations Officer | Neighbors Federal Credit Union
"I applied (twice!) because I wanted to connect with others in the industry for the cause of using our FI knowledge to creatively help consumers in need."
Joline Epple | Director of Marketing | Target CU, a Division of BCU
Read more | Learn more about Filene i3 | Apply now (HURRY! Time's almost up)
Many of our clients choose to outsource all or parts of their cash management operations because they benefit from having a strategic value-adding partner working alongside their internal teams to; reduce costs, increase cost controls, improve core business processes, reduce risk and gain access to specialised expertise. Outsourcing can also help instil focus within a business where under-utilized members of staff are redeployed to enhance capacity in core business areas, such as member service.
Because credit unions have a strong focus on member service, outsourcing may feel challenging and risky. However, over recent years, particularly with the emergence of new technologies, outsourcing within credit unions has increased and evolved.
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This May 20-21 hear our very own George Hofheimer talk about some hot-off-the-press research at CU Direct’s Lending & Marketing Conference, Drive’15.
For years, credit union HR departments have perseverated over questions of dress code — business casual, suit and tie, or something in between?
Google just released an intriguing infographic about how consumers think about financial services throughout a calendar year.
“Some crazy experimental stuff.” That’s the headline for Gmail Labs. Check for yourselves if you already haven’t ventured into this fun little world of features. But before you get too attached to any of the options, read the fine print.
Competition within the financial marketplace has never been more intense. With the continual rise of new startups, technology and innovation, credit unions must find ways to compete in this race towards consumer relevancy.
As credit unions juggle new priorities and explore ways to evolve within that marketplace, there’s an engrained, but often overlooked solution, that is changing the game for credit unions like Conexus Credit Union and Innovation Credit Union: cooperative innovation.
Credit unions are usually more of a Finovate or Money 20/20 crowd. But the Consumer Electronics Show (CES) is one of the biggest confabs on the planet – a can’t miss for tracking what’s next in computing, drones, connected homes, and all of the things that give the tech press warm tinglys. Credit unions can get sleepy on the cul-de-sac, but this is the autobahn.
If you represent a utilities, farming, housing, grocery, or producer cooperative, we invite you to respond to this 18-question anonymous survey.
18 cooperative banking executives are meeting for an intensive weeklong innovation workshop as part of the CIBP LINK program. Filene is proud to be a part of this global discussion.