Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.
Filene recently met an amazing group of entrepreneurs working on an innovation near and dear to our hearts:prized-linked savings. This group, called SaveUp, is partnering with us to pilot their project with15 lucky credit unions…you will need to act fast as we expect this opportunity to go fast.
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The Filene Research Institute is increasing its staff by 10%! OK, we are just adding one person to our 10 person staff, but this is a really important and exciting opportunity.
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It’s an oldie but a goody. In 2008, Bob Hoel reexamined the moorings of the credit union alternative (or supplemental) capital debate. If you haven’t been following this debate as closely as the recent debt ceiling brouhaha,
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Debbie Matz, the National Credit Union Administration’s Chairman, recently stated “Simply put, younger consumers just are not satisfied with the credit union experience.” So, what are credit unions to do about it?
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What if one day you dropped all the rules and encouraged employees to do ‘what is right for the member’? What if that meant they could change rates, approve loans for anyone, and solve complaints however they wanted? And what if, as a result of the move, your delinquencies actually went down, and your productivity and profitability rose?
More ...categories » Human Resource Issues, Management, Strategy
Your business model is in jeopardy. The culprit: the payment ecosystem. This research brief examines the broad issues impacting the future of payments and the direction innovation is likely to take.
More ...categories » Innovation, Strategy, Technology
From time to time (and by that I mean about every week), I hear credit unions extol the virtues of a national branding campaign. In the same breath, I hear credit unions explain why such a campaign could never happen.
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My colleagues Denise Gabel and Mark Meyer were invited to ring the closing bell of the New York Stock Exchange yesterday
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Do you know your credit union’s risks? Are you sure? This latest publication from Filene takes a deep dive into the always confounding world of credit union risk management with real-world examples.
More ...categories » Risk Management, Safety and Soundness, Strategy
Last week Filene hosted a webinar explaining an i3 idea which has made tremendous strides in the marketplace. Here is a recording of the discussion in case you missed it:
More ...categories » Filene News, Innovation, Podcasts and Videos, Technology, Young Adults and Families