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Filene: The Blog

7 Questions for Smart Outsourcing

7 Questions for Smart Outsourcing

Many of our clients choose to outsource all or parts of their cash management operations because they benefit from having a strategic value-adding partner working alongside their internal teams to; reduce costs, increase cost controls, improve core business processes, reduce risk and gain access to specialised expertise. Outsourcing can also help instil focus within a business where under-utilized members of staff are redeployed to enhance capacity in core business areas, such as member service.

Because credit unions have a strong focus on member service, outsourcing may feel challenging and risky. However, over recent years, particularly with the emergence of new technologies, outsourcing within credit unions has increased and evolved.

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Google Your Finances

Google Your Finances

Google just released an intriguing infographic about how consumers think about financial services throughout a calendar year. 

Filene Alpha Lab: Crazy Experimental Stuff

Filene Alpha Lab: Crazy Experimental Stuff

“Some crazy experimental stuff.” That’s the headline for Gmail Labs. Check for yourselves if you already haven’t ventured into this fun little world of features. But before you get too attached to any of the options, read the fine print.

Allies in innovation: Bringing life to new ideas through credit union partnerships

Allies in innovation: Bringing life to new ideas through credit union partnerships

Competition within the financial marketplace has never been more intense. With the continual rise of new startups, technology and innovation, credit unions must find ways to compete in this race towards consumer relevancy.

As credit unions juggle new priorities and explore ways to evolve within that marketplace, there’s an engrained, but often overlooked solution, that is changing the game for credit unions like Conexus Credit Union and Innovation Credit Union: cooperative innovation.

View from the Autobahn: Consumer Electronics Show

View from the Autobahn: Consumer Electronics Show

Credit unions are usually more of a Finovate or Money 20/20 crowd. But the Consumer Electronics Show (CES) is one of the biggest confabs on the planet – a can’t miss for tracking what’s next in computing, drones, connected homes, and all of the things that give the tech press warm tinglys. Credit unions can get sleepy on the cul-de-sac, but this is the autobahn.

Survey of Cooperative Banking Services

Survey of Cooperative Banking Services

If you represent a utilities, farming, housing, grocery, or producer cooperative, we invite you to respond to this 18-question anonymous survey.

Dispatch from the Danube: Bridging Leadership and Innovation

Dispatch from the Danube: Bridging Leadership and Innovation

18 cooperative banking executives are meeting for an intensive weeklong innovation workshop as part of the CIBP LINK program. Filene is proud to be a part of this global discussion.

The $36 Billion Opportunity

The $36 Billion Opportunity

When factoring in exploitation, fraud and abuse of trust, the problem of elder financial abuse is estimated to cost seniors (and their families) $36.5 billion per year.