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Filene: The Blog

View from the Autobahn: Consumer Electronics Show

View from the Autobahn: Consumer Electronics Show

Credit unions are usually more of a Finovate or Money 20/20 crowd. But the Consumer Electronics Show (CES) is one of the biggest confabs on the planet – a can’t miss for tracking what’s next in computing, drones, connected homes, and all of the things that give the tech press warm tinglys. Credit unions can get sleepy on the cul-de-sac, but this is the autobahn.

Survey of Cooperative Banking Services

Survey of Cooperative Banking Services

If you represent a utilities, farming, housing, grocery, or producer cooperative, we invite you to respond to this 18-question anonymous survey.

Is Your Credit Union Doing Enough to Help Young Entrepreneurs?

Is Your Credit Union Doing Enough to Help Young Entrepreneurs?

In 2012 Snapchat CEO Evan Spiegel left Stanford, 3 classes shy of graduation to focus on Snapchat, a mobile app he developed that lets users send photos and messages that disappear a few seconds after they are received. Today, Snapchat has over 100 million active users and Speigel’s net worth is estimated at $1.5 billion.

Dispatch from the Danube: Bridging Leadership and Innovation

Dispatch from the Danube: Bridging Leadership and Innovation

18 cooperative banking executives are meeting for an intensive weeklong innovation workshop as part of the CIBP LINK program. Filene is proud to be a part of this global discussion.

The $36 Billion Opportunity

The $36 Billion Opportunity

When factoring in exploitation, fraud and abuse of trust, the problem of elder financial abuse is estimated to cost seniors (and their families) $36.5 billion per year. 

Filene Research Institute’s Upcoming Research Reports

Filene Research Institute’s Upcoming Research Reports

As always, Filene has a plethora of research in the pipeline. Here are the titles and authors of reports that will published in the coming months, along with brief summaries of each one. With topics ranging from innovation in financial services to serving immigrant niche markets, there are sure to be plenty to suit your strategies.

Ushering In 2015: Lessons Learned From the Past Year

According to Capgemini’s World Retail Banking Report (WRBR), less than 40% of customers globally reported positive customer experiences with their financial institution in 2014. This signals a tremendous opportunity for your credit union to build on 2014’s successes to further improve the member experience in 2015. 

Failure, Future and Cooperative Finance

When we joined the Filene Research Institute’s prestigious i3 (Ideas, Innovation, Implementation) Group in late 2012, we were excited. That’s because we were invited to join a group of peers and colleagues from credit unions across North America to focus on innovating concepts, solutions and advancements in service of credit unions. And we didn’t mean to, but we started off by breaking some rules.

Edward A. Filene Social Media Maven

Edward A. Filene Social Media Maven

Edward A. Filene once said, "Advertising, then, which is the voice of business, must become primarily the Voice of the Consumer, which is a tremendously greater and more important role than it has ever played before." 

How Personality Traits Influence Saving Behaviors: Regulatory Focus Theory

How Personality Traits Influence Saving Behaviors: Regulatory Focus Theory

http://www.thisiscolossal.com/2011/04/new-currency-origami-from-won-park/Encouraging savings is a start, but you should also understand why your members are saving. Sometimes people save against a rainy day (prevention), and sometimes they save so they can vacation in Florida and avoid rainy days (promotion). Those of us who analyze often convoluted consumer behavior know there is a strong link between psychological factors (such as values and beliefs) and saving goals. In this latest research published in the International Journal of Consumer Studies, I studied the efficacy of Regulatory Focus Theory to understand how prevention- vs. promotion-oriented personality traits influence financial decision-making.